Privacy & security

Your clients’ stories stay in your office.

Annavas is built so that what is said in the session stays with you. Here is how, in plain words.

Your sessions stay on your computer
Transcription and note writing run on your own Mac or Windows computer. Session recordings and notes are not sent to us, and nothing you record is used to train any model.
You decide what is saved
Every note is a draft until you review and approve it. You choose how long recordings are kept.
Encrypted, signed in and locks itself
Saved notes and recordings are locked with encryption on your computer and protected by app sign-in, and Annavas locks itself when you step away. The Security page lists the details (AES-256).
Signed, automatic updates
Annavas keeps itself up to date, and every update is signed by Annavas so your computer can confirm it’s genuine.
HIPAA compliant, with a BAA available
Annavas is HIPAA compliant, and a Business Associate Agreement is available on request.
What the app does send
The app signs you in and checks your license, so it needs an internet connection for that. Your session content is not part of it.
For clinics and hospitals
Organizations can run a dedicated Annavas server inside their own network, on hardware they own.

What our BAA covers

We sign a Business Associate Agreement with each practice.
In it we commit in writing that session audio, transcripts and notes are processed only on your own computer and never sent to Annavas or any third party.
Your sessions and notes are never used to train or improve any AI model, and never sold or shared.
We use no subcontractors who handle patient data.
You own your notes.
If a breach ever happened, we would tell you within 5 business days.
It is clear about who does what: Annavas looks after the app; your practice looks after the computer, its operating system and your network.
When you stop using Annavas, your data can be returned or deleted, with written confirmation.

Want a copy? Ask us

Write to [email protected] and we will answer in plain words.