The details behind our privacy promise, in plain words. For the bigger picture, read Privacy & security.
Transcription and note writing run on your own Mac or Windows computer. Session content is not sent to us.
Saved notes and recordings are locked with encryption on your computer (AES-256-GCM). The keys are protected by your operating system.
If you step away, Annavas locks itself after a few minutes and opens again with Touch ID, Windows Hello or your password. A recording keeps going while it is locked.
Retention is configurable. Temporary files are handled securely while a note is being made.
Annavas keeps itself up to date, and every update is signed by Annavas so your computer can confirm it’s genuine.
The AI model files are signed and verified before they are installed, and they are shipped separately from the app. Only model files use this channel, never patient data.
The app signs you in and checks your license, so it needs an internet connection for that. Your session content is not part of it.
Write to [email protected] and we will answer in plain words.